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1 Frequently Asked Questions
1.1 What payment types are availible?
We currently offer the payment methodes money order, cash, Sofortü and PayPal.
1.2 An Item I ordered is too big/small, can I change it in another size?
Yes, this is possible. IMPORTANT: Please Contact us. Please write us, which article does not fit and what new size you need. Please wait for an answer from us, before you send back the item(s).
1.3 Why can I not order with order on account?
Since there are some customers who do not pay their ordered products, we have decided to offer the payment "on account" no longer.
1.4 What are the shipping costs?
Within Germany, we charge a delivery fee of 5.90 Euro. For other countries please have a look at our shipping details.
1.5 How much are the shipping costs with the payment cash on delivery?
Not availible this time
1.6 Do I pay fees when I pay with PayPal and how high are they?
All fees to be funded with the payment methode PayPal will assumed by us. You dont have to pay any fees
1.7 At what order value is the shipping free?
If the order is more than 150.00 Euro the shipping costs are free. But only within Germany.
1.8 What is the minimum order value?
There is no the minimum order value.
1.9 Which company will bring me my order?
We only ship with DHL, the package of the German postal company.
1.10 I wants to order an article which is up to 18 years, what have i to do?
You must be older than 18 years. After your order you have to send us your identity card or driving licence to this Email address:
1.11 If an item is sold out, what happens to my money?
If an item is sold out, You can either go to another article search for matches the value of sold-out item, or you will get your money back.
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